Frequently Asked Questions.
Do I need to pay before booking my appointment?
No! Payment is after the session is over, if you are booking online you will need to add a credit or debit card to your file, nothing is charged to your card when booking the appointment however I do ask a card stay on file for upholding my cancellation/no-show policy.
appointments cancelled within 24 hours of scheduled appointment time are charged 50% of appointment cost, a no-show appointment is charged 100% off appointment cost
What kind of oil do you use?
I use Sacred Earth Massage Cream, ingredients listed below:
Purified Water, Organic Aloe Barbadensis Leaf Juice, Organic Sunflower Oil, Octyl Palmitate, Emulsifying Wax N.F., Vegetable Glycerin, Organic Lavender Extract, Organic Chamomile Extract, Organic Calendula Extract, Organic Arnica Extract, Organic White Tea Extract, Sodium Carbomer, Organic Hemp Oil, Tocopherols, Phenoxyethanol, Ethylhexylglycerin
Do I need to worry that I didn’t shave my legs before my appointment?
Nope! You’re totally fine.
What is Massage Therapy?
Massage Therapy is a manual therapy practice that involves applying manipulation to the soft tissues of the body to promote relaxation, muscle tension and improve circulation.
What should I do if I have concerns about pressure or discomfort?
Communicate with your therapist; let them know if you need more or less pressure during your session. It’s ok to need less, a big misconception with massage is “deeper pressure is better” which can be false in most cases. Sometimes your body needs lighter touch and that’s ok! It’s also ok if you need more than what is initially presented. Whatever is comfortable for you.
Can I ask questions during my massage?
Please feel free to ask any questions about the ares being worked or techniques being used during your session or any that you’ve seen and are curious about.
Do I have to take all of my clothes off?
Most people are take off all their clothes; don't worry, you are completely draped. That said, it is up to you, I can work around whatever your comfort level of undress is
I’m self conscious about what should I do?
Nothing. Absolutely nothing other than book your massage. Whatever you might be self-conscious about, I invite you into a safe space where every body is worthy of self-care treatment you deserve. You can always ask to have an area avoided but just know one of the main goals for Collective Soul Massage is to make sure you are comfortable on the table during your session.